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Good AfternoonIt seems our forwarding agency has closed its doors and is no longer in business. As such we would need to find a new partner for the states of TexasNevadaArizonaNew…Continue
Started by David Sopourn in Account Management Mar 16.
I suppose this isn't actually a dispute letter. But it's the first of it's kind we've gotten and I'm really not sure how to respond to it...or does it even require one. Have any of you guys gotten…Continue
Started by Lacy Young in Account Management Mar 14.
Has anyone noticed a large increase in consumers "not accepting calls" from a cell phone? Has anyone found a way to combat this issue? We have recently seen an increase in the # of consumers that are…Continue
Started by Julie Fallang in Open Forum. Last reply by David Sopourn Mar 1.
I am working with my team on handling deceased consumers to clean up some inventory. What have you found most effective in deceased consumers? Do you utilize the date of death field in the Tab Q…Continue
Started by Courtney Barlow in Enhancements. Last reply by Courtney Barlow Jan 25.
I wanted to check with the group if there is anyone out there using a letter vendor other than Revspring who is able to receive reporting of NCOA changes, return mail, address updates and CASS info…Continue
Started by David Sopourn in Vendors & Third Party Products Jan 25.
Enhancement ideabeing able to look up / make decisions bade on the data provided on the accounts reg-f itemization to Placement data screens using the Smartcode (?-Logic) Itemization BALItemization…Continue
Started by David Sopourn in Enhancements Aug 29, 2022.
The Smart code feature “F5-Where used?” does not check all possible places. Can you please begin updating this feature? For example, it does not check if the Smart code is being applied from within…Continue
Started by Kellie Pettaway in Account Management Aug 9, 2022.
Please add a GUI button to the Tab+, Other Phone, Window. I'd like a button for F7 / Exit. We are able to click to and from so many other windows, but when we get to this window, we have to…Continue
Started by Locke Shufflebarger in Enhancements. Last reply by David Sopourn Jul 20, 2022.
Dear clients -
Please use this section to discuss the rule, your ideas, to share information and ask questions from others. Quantrax will post updates in the "Forum" under "Educational Sessions".
Let's have fun and get some work done too.
Ranjan
Posted by Ranjan Dharmaraja on June 15, 2021 at 3:34am — 2 Comments
We are experiencing issues where the phone bot (Alex) is often interpreting names of the caller inaccurately and not even close to the name repeated by the caller, i.e. if the caller says "Same" Alex will record as "Saint" or "Same" in stead of the callers name or caller says name is "Tammy" and is "recorded as "Ray" Is anyone else having similar issues?
Posted by Michael J Collins on January 25, 2021 at 2:10pm — 5 Comments
Good Morning,
In the past we used Probate Finder for this purpose but recently had some issues and are looking for another vender. Can anyone recommend one?
Thanks
Joanne
Posted by Joanne Marie Koehler on March 12, 2018 at 9:21am — 1 Comment
i am wondering how/if any of you who are using voapps track the success rate of these drops? Its easy enough to know the accounts that you successfully left a drop. however, how are you tracking positive returns on these?
Posted by Julie Fallang on December 27, 2017 at 3:09pm — 2 Comments
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