MyQuantrax

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Latest Activity

Kimberly Stone updated their profile
Thursday
David Sopourn posted a discussion

Forwarding accounts for collections

Good AfternoonIt seems our forwarding agency has closed its doors and is no longer in business. As such we would need to find a new partner for the states of TexasNevadaArizonaNew Mexico Coloradobefore we jump into ACA looking for someone, I would like to check with my fellow Quantrax users. If you would accept forwarded claims for collections, please reach out to me via email to discuss. David@aicollects.com See More
Mar 16
Lacy Young posted a discussion

Dispute letters

I suppose this isn't actually a dispute letter.  But it's the first of it's kind we've gotten and I'm really not sure how to respond to it...or does it even require one.   Have any of you guys gotten these?They just want it removed...don't want verification.  So I'm not sure what kind of response to send them.See More
Mar 14
Nicole Gore is now a member of MyQuantrax
Mar 8
David Sopourn updated their profile
Mar 1
Denise Klemmer is now a member of MyQuantrax
Feb 7
David Sopourn posted a discussion

Revspring alternatives

I wanted to check with the group if there is anyone out there using a letter vendor other than Revspring who is able to receive reporting of NCOA changes, return mail, address updates and CASS info back on, Upload it into RMEx and have the accounts updated without issue?Revsprings' new platform (Meastro) that I was told by them would be used for all users in the future does not interface with RMEx and it does not seem that will be able to in the future. See More
Jan 25
Courtney Barlow posted a discussion

Date of Death in the Tab Q Screen

I am working with my team on handling deceased consumers to clean up some inventory. What have you found most effective in deceased consumers? Do you utilize the date of death field in the Tab Q screen option 6 special address screen? How do you get it to copy across the linked accounts? Would anyone else be interested in this being an enhanced feature? See More
Oct 11, 2022

Events

 

Forum

Forwarding accounts for collections

Good AfternoonIt seems our forwarding agency has closed its doors and is no longer in business. As such we would need to find a new partner for the states of TexasNevadaArizonaNew…Continue

Started by David Sopourn in Account Management Mar 16.

Dispute letters

I suppose this isn't actually a dispute letter.  But it's the first of it's kind we've gotten and I'm really not sure how to respond to it...or does it even require one.   Have any of you guys gotten…Continue

Started by Lacy Young in Account Management Mar 14.

Cell phones "not accepting calls" 2 Replies

Has anyone noticed a large increase in consumers "not accepting calls" from a cell phone? Has anyone found a way to combat this issue? We have recently seen an increase in the # of consumers that are…Continue

Started by Julie Fallang in Open Forum. Last reply by David Sopourn Mar 1.

Date of Death in the Tab Q Screen 2 Replies

I am working with my team on handling deceased consumers to clean up some inventory. What have you found most effective in deceased consumers? Do you utilize the date of death field in the Tab Q…Continue

Tags: Consumer, Deceased

Started by Courtney Barlow in Enhancements. Last reply by Courtney Barlow Jan 25.

Revspring alternatives

I wanted to check with the group if there is anyone out there using a letter vendor other than Revspring who is able to receive reporting of NCOA changes, return mail, address updates and CASS info…Continue

Started by David Sopourn in Vendors & Third Party Products Jan 25.

Reg-F itemization screen & Smartcodes

Enhancement ideabeing able to look up / make decisions bade on the data provided on the accounts reg-f itemization to Placement data screens using the  Smartcode (?-Logic) Itemization BALItemization…Continue

Tags: ?-Logic, smartcode

Started by David Sopourn in Enhancements Aug 29, 2022.

SC Feature Need Updating

The Smart code feature “F5-Where used?” does not check all possible places. Can you please begin updating this feature? For example, it does not check if the Smart code is being applied from within…Continue

Started by Kellie Pettaway in Account Management Aug 9, 2022.

Enhancement-GUI - Add button to 'Other Phone Window' for F7, or EXIT 1 Reply

Please add a GUI button to the Tab+, Other Phone, Window.   I'd like a button for F7 / Exit.   We are able to click to and from so many other windows, but when we get to this window, we have to…Continue

Started by Locke Shufflebarger in Enhancements. Last reply by David Sopourn Jul 20, 2022.

Blog Posts

REG-F IMPLEMENTATION SESSIONS (AKA WHO'S AFRAID OF THE CFPB?)

Group, Team, Balloons, Clouds

Dear clients -

Please use this section to discuss the rule, your ideas, to share information and ask questions from others. Quantrax will post updates in the "Forum" under "Educational Sessions".

Let's have fun and get some work done too.

Ranjan

Posted by Ranjan Dharmaraja on June 15, 2021 at 3:34am — 2 Comments

Alex Recording Names Incorrectly

We are experiencing issues where the phone bot (Alex) is often interpreting  names of the caller inaccurately and not even close to the name repeated by the caller, i.e. if the caller  says "Same" Alex will record as "Saint" or "Same" in stead of the callers name or caller says name is "Tammy" and is "recorded as "Ray"  Is anyone else having similar issues?

Posted by Michael J Collins on January 25, 2021 at 2:10pm — 5 Comments

Deceased/Probate Scrub Vender

Good Morning,

In the past we used Probate Finder for this purpose but recently had some issues and are looking for another vender.  Can anyone recommend one?

Thanks

Joanne

Posted by Joanne Marie Koehler on March 12, 2018 at 9:21am — 1 Comment

Voapps - cell phone message drop tracking

i am wondering how/if any of you who are using voapps track the success rate of these drops? Its easy enough to know the accounts that you successfully left a drop. however, how are you tracking positive returns on these? 

Posted by Julie Fallang on December 27, 2017 at 3:09pm — 2 Comments

 
 
 

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