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Transaction date at data entry (manual) does not alert the person entering an account if the transaction date is too old to collect. Sometimes people can make an error and enter the BIRTH DATE at…Continue
Started by Kimberly Stone in Enhancements 14 hours ago.
Does anyone else email client their month end statements? I would LOVE to have the statements available on the client portal. The majority of my clients are direct deposit and it would be great if…Continue
I'd love to see a "clickable" work map function. Collector is viewing their work map and wants to view accounts in NEW BUSINESS STANDARD AM- just click on the number of accounts under that criteria…Continue
I am working with my team on handling deceased consumers to clean up some inventory. What have you found most effective in deceased consumers? Do you utilize the date of death field in the Tab Q…Continue
Good afternoon.Here are my devil's advocate points:* The industry has enough problems. Don't need any Dateline material: "Debt Collectors Write Software to Dodge the Rules and Ruin Your Credit"*…Continue
We are considering moving from the Windows environment to a Google Chromebook environment. Has anyone deployed this successfully?if so, what is the minimum amount of processing and RAM needed for…Continue
Dear clients -
Please use this section to discuss the rule, your ideas, to share information and ask questions from others. Quantrax will post updates in the "Forum" under "Educational Sessions".
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We are experiencing issues where the phone bot (Alex) is often interpreting names of the caller inaccurately and not even close to the name repeated by the caller, i.e. if the caller says "Same" Alex will record as "Saint" or "Same" in stead of the callers name or caller says name is "Tammy" and is "recorded as "Ray" Is anyone else having similar issues?
i am wondering how/if any of you who are using voapps track the success rate of these drops? Its easy enough to know the accounts that you successfully left a drop. however, how are you tracking positive returns on these?